Hip Hound believes that the privacy of our customers is of utmost importance and are committed to protecting it. We may update our policy from time to time without notice so please check back periodically. All updates will be published to this area of the website.
Collecting of Information
- Email Newsletter
- Product Ordering
- Contests and Promotions
- Wholesale, Rescue Partner and Affiliate Inquiries
We will not distribute or sell your name or personal information to any third party without your express permission. Any information you provide to us will be held in confidence and used only to improve our services to you. Please note that if you supplied your email or snail mail address to us you may periodically receive notifications about our products and/or services. If you wish not to receive communications from us please see the opt-out section below.
We want to communicate with you only if you want to hear from us. If you prefer not to receive information from us you can opt out via the opt out link located in our emails. You can also send a written request via our contact us form or feel free to call us at 1.800.844.1324. Include your email address, full name, and specifically what information you do not want to receive. Please note that it may take up to two weeks for your request to become effective.
Hip Hound may track domain names, IP addresses, browser types, resolution, etc, from people who visit our site. We use this information to track aggregate traffic patterns throughout Hip Hound’s website. Such information is not correlated with any personal information.
Your Hip Hound account information is password-protected for your privacy and security. You are responsible for maintaining the secrecy of your password and account information. Remember to sign out of your account and close your browser window when you have finished shopping to help ensure that others cannot access your personal information.
In addition, when you submit sensitive information via the Hip Hound site, such as a credit card number, that information is encrypted and protected by Secure Sockets Layer (SSL) encryption technology, the same technology that protects banking transactions, etc.
Links to Third Party Sites
Please be aware that our site may contain links to other sites hosted by third parties. Hip Hound does not control and is thus not responsible for the content or privacy practices and policies of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information.
Hip Hound reserves the right to change, modify or amend this policy from time to time. If we make any significant changes to this policy, we will post those changes on this area of the website. Such changes will become effective upon such posting, unless explicitly stated otherwise. Hip Hound encourages you to periodically review this policy to be informed of how we collect, use and protect your information.
Questions? Contact Us